{"id":185,"date":"2019-08-04T13:17:32","date_gmt":"2019-08-04T16:17:32","guid":{"rendered":"https:\/\/doutorfrete.com\/blog\/?p=185"},"modified":"2020-08-18T14:58:23","modified_gmt":"2020-08-18T17:58:23","slug":"duvidas-frequentes","status":"publish","type":"post","link":"https:\/\/doutorfrete.com\/blog\/2019\/08\/04\/duvidas-frequentes\/","title":{"rendered":"D\u00favidas Frequentes"},"content":{"rendered":"\n<p>Em primeiro lugar, confira abaixo as <strong>principais d\u00favidas frequentes<\/strong> em rela\u00e7\u00e3o aos nossos servi\u00e7os! Logo, Para acessar as respostas, basta clicar na pergunta desejada.<\/p>\n\n\n\n\t\t\t\t\t\t\t<h3 style=\"margin-bottom:20px;display:block;width:100%;margin-top:10px\">D\u00favidas frequentes <\/h3>\r\n\t\t\t\t\t\t<style>\r\n\t\t\t\t<style>\r\n#wpsm_accordion_184 .wpsm_panel-heading{\r\n\tpadding:0px !important;\r\n}\r\n#wpsm_accordion_184 .wpsm_panel-title {\r\n\tmargin:0px !important; \r\n\ttext-transform:none !important;\r\n\tline-height: 1 !important;\r\n}\r\n#wpsm_accordion_184 .wpsm_panel-title a{\r\n\ttext-decoration:none;\r\n\toverflow:hidden;\r\n\tdisplay:block;\r\n\tpadding:0px;\r\n\tfont-size: 18px !important;\r\n\tfont-family: Open Sans !important;\r\n\tcolor:#7c7c7c !important;\r\n\tborder-bottom:0px !important;\r\n}\r\n\r\n#wpsm_accordion_184 .wpsm_panel-title a:focus {\r\noutline: 0px !important;\r\n}\r\n\r\n#wpsm_accordion_184 .wpsm_panel-title a:hover, #wpsm_accordion_184 .wpsm_panel-title a:focus {\r\n\tcolor:#7c7c7c !important;\r\n}\r\n#wpsm_accordion_184 .acc-a{\r\n\tcolor: #7c7c7c !important;\r\n\tbackground-color:#e8e8e8 !important;\r\n\tborder-color: #ddd;\r\n}\r\n#wpsm_accordion_184 .wpsm_panel-default > .wpsm_panel-heading{\r\n\tcolor: #7c7c7c !important;\r\n\tbackground-color: #e8e8e8 !important;\r\n\tborder-color: #e8e8e8 !important;\r\n\tborder-top-left-radius: 0px;\r\n\tborder-top-right-radius: 0px;\r\n}\r\n#wpsm_accordion_184 .wpsm_panel-default {\r\n\t\tborder:1px solid transparent !important;\r\n\t}\r\n#wpsm_accordion_184 {\r\n\tmargin-bottom: 20px;\r\n\toverflow: hidden;\r\n\tfloat: none;\r\n\twidth: 100%;\r\n\tdisplay: block;\r\n}\r\n#wpsm_accordion_184 .ac_title_class{\r\n\tdisplay: block;\r\n\tpadding-top: 12px;\r\n\tpadding-bottom: 12px;\r\n\tpadding-left: 15px;\r\n\tpadding-right: 15px;\r\n}\r\n#wpsm_accordion_184  .wpsm_panel {\r\n\toverflow:hidden;\r\n\t-webkit-box-shadow: 0 0px 0px rgba(0, 0, 0, .05);\r\n\tbox-shadow: 0 0px 0px rgba(0, 0, 0, .05);\r\n\t\tborder-radius: 4px;\r\n\t}\r\n#wpsm_accordion_184  .wpsm_panel + .wpsm_panel {\r\n\t\tmargin-top: 5px;\r\n\t}\r\n#wpsm_accordion_184  .wpsm_panel-body{\r\n\tbackground-color:#ffffff !important;\r\n\tcolor:#7c7c7c !important;\r\n\tborder-top-color: #e8e8e8 !important;\r\n\tfont-size:16px !important;\r\n\tfont-family: Open Sans !important;\r\n\toverflow: hidden;\r\n\t\tborder: 2px solid #e8e8e8 !important;\r\n\t}\r\n\r\n#wpsm_accordion_184 .ac_open_cl_icon{\r\n\tbackground-color:#e8e8e8 !important;\r\n\tcolor: #7c7c7c !important;\r\n\tfloat:right !important;\r\n\tpadding-top: 12px !important;\r\n\tpadding-bottom: 12px !important;\r\n\tline-height: 1.0 !important;\r\n\tpadding-left: 15px !important;\r\n\tpadding-right: 15px !important;\r\n\tdisplay: inline-block !important;\r\n}\r\n\r\n\t\t\t\r\n\t\t\t<\/style>\t\r\n\t\t\t<\/style>\r\n\t\t\t<div class=\"wpsm_panel-group\" id=\"wpsm_accordion_184\" >\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"\"  data-toggle=\"collapse\" data-parent=\"\" href=\"javascript:void(0)\" data-target=\"#ac_184_collapse1\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-minus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-dropbox\"><\/span>\r\n\t\t\t\t\t\t\t\t\tQual os materiais utilizados nas embalagens?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_184_collapse1\" class=\"wpsm_panel-collapse collapse in\"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\tO Doutor Frete opta sempre pelo uso dos melhores materiais dispon\u00edveis no mercado para embalagem dos seus pertences. \r\n\r\nPara mudan\u00e7as residenciais, comerciais e Fretes, ser\u00e3o utilizados Pl\u00e1stico bolha de alta resist\u00eancia, filme strech para mudan\u00e7a, caixas de papel\u00e3o e prote\u00e7\u00e3o acolchoada para transporte de m\u00f3veis e itens delicados.\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"\" href=\"javascript:void(0)\" data-target=\"#ac_184_collapse2\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-minus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-money\"><\/span>\r\n\t\t\t\t\t\t\t\t\tQuais as condi\u00e7\u00f5es de pagamento?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_184_collapse2\" class=\"wpsm_panel-collapse collapse in\"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\tAs condi\u00e7\u00f5es de pagamento s\u00e3o informadas juntamente com a proposta de servi\u00e7o enviada ap\u00f3s o pedido de or\u00e7amento.  \r\n\r\nCaso deseje alguma condi\u00e7\u00e3o n\u00e3o apresentada na proposta, entre em contato com a nossa equipe para analisarmos a solicita\u00e7\u00e3o.\r\n\r\n\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"\" href=\"javascript:void(0)\" data-target=\"#ac_184_collapse3\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-minus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-clock-o\"><\/span>\r\n\t\t\t\t\t\t\t\t\tPosso realizar uma mudan\u00e7a fora do hor\u00e1rio comercial?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_184_collapse3\" class=\"wpsm_panel-collapse collapse in\"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\tNosso servi\u00e7o est\u00e1 dispon\u00edvel tamb\u00e9m em hor\u00e1rios especiais, tais como feriados, fim de semana ou hor\u00e1rios noturnos. \r\n\r\nEssa pode ser uma boa solu\u00e7\u00e3o para mudan\u00e7as comerciais, evitando a mudan\u00e7a da rotina da sua empresa, ou para mudan\u00e7as residenciais em locais com restri\u00e7\u00f5es de hor\u00e1rios.\r\n\r\nCaso deseja que o servi\u00e7o seja realizado em um hor\u00e1rio espec\u00edfico, informe no momento de contato com nossa equipe.\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"\" href=\"javascript:void(0)\" data-target=\"#ac_184_collapse4\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-minus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-cubes\"><\/span>\r\n\t\t\t\t\t\t\t\t\tAs caixas ser\u00e3o preparadas pela equipe Doutor Frete?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_184_collapse4\" class=\"wpsm_panel-collapse collapse in\"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\tQuando a proposta de servi\u00e7o inclui a embalagem completa, todos os itens da residencia mencionados no pedido de or\u00e7amento, assim como roupas, utens\u00edlios de cozinha, artigos de decora\u00e7\u00e3o e demais pertences ser\u00e3o embalados pela nossa equipe em embalagens especifica adequada para cada item. \r\n\r\nA embalagem \u00e9 realizada um dia antes do transporte e este servi\u00e7o estar\u00e1 mencionado em sua proposta de or\u00e7amento.\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"\" href=\"javascript:void(0)\" data-target=\"#ac_184_collapse5\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-minus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-trash-o\"><\/span>\r\n\t\t\t\t\t\t\t\t\tA embalagem \u00e9 recolhida ap\u00f3s o servi\u00e7o?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_184_collapse5\" class=\"wpsm_panel-collapse collapse in\"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\tPensando no meio ambiente, nossa equipe se responsabiliza pela retirada dos restos de embalagem ap\u00f3s o servi\u00e7o e encaminha todos os residuos para cooperativas de reciclagem. \r\n\r\nA retirada est\u00e1 dispon\u00edvel, sempre quando solicitados pelo cliente, para a regi\u00e3o metropolitana de Belo Horizonte e n\u00e3o possui nenhum custo adicional.\r\n\r\nNo momento de agendar a sua mudan\u00e7a, informe a necessidade deste servi\u00e7o e confira as datas dispon\u00edveis. \r\n\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"\" href=\"javascript:void(0)\" data-target=\"#ac_184_collapse6\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-minus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-truck\"><\/span>\r\n\t\t\t\t\t\t\t\t\tQuanto tempo dura uma mudan\u00e7a residencial?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_184_collapse6\" class=\"wpsm_panel-collapse collapse in\"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\tEsta pergunta varia bastante em rela\u00e7\u00e3o a cada servi\u00e7o. Em mudan\u00e7as na mesma cidade, normalmente a embalagem \u00e9 realizada em um dia e o transporte e entrega no dia seguinte.\r\n\r\nEm mudan\u00e7as para outras cidades, o tempo de entrega depende da distancia entre os locais. \r\n\r\nTodas as datas, assim como hor\u00e1rios exatos de retirada e entrega da sua mudan\u00e7a s\u00e3o acordados durante a contrata\u00e7\u00e3o do servi\u00e7o e podem ser modificados a partir da necessidade de cada cliente.\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"\" href=\"javascript:void(0)\" data-target=\"#ac_184_collapse7\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-minus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-cube\"><\/span>\r\n\t\t\t\t\t\t\t\t\tMinha mudan\u00e7a pode ser armazenada antes da entrega?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_184_collapse7\" class=\"wpsm_panel-collapse collapse in\"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\tEm alguns casos, voc\u00ea pode precisar que sua mudan\u00e7a seja entregue alguns dias ap\u00f3s a retirada. \r\n\r\nNessas situa\u00e7\u00f5es, \u00e9 poss\u00edvel agendar a retirada dos seus pertences e programar a entrega em novo endere\u00e7o para at\u00e9 o prazo de 30 dias. Toda sua mudan\u00e7a ser\u00e1 armazenada no guarda-moveis da empresa, em local com seguro e vigilancia. \r\nO Doutor Frete se responsabiliza por todos os itens durante o armazenamento em suas dependencias, assim como durante o transporte, coleta e entrega da mudan\u00e7a.\r\n\r\nInforme a necessidade deste tipo de servi\u00e7o no momento de solicitar seu or\u00e7amento.\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"\" href=\"javascript:void(0)\" data-target=\"#ac_184_collapse8\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-minus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-clipboard\"><\/span>\r\n\t\t\t\t\t\t\t\t\tPosso cancelar ou mudar a data de um servi\u00e7o j\u00e1 contratado?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_184_collapse8\" class=\"wpsm_panel-collapse collapse in\"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\tVoc\u00ea pode cancelar ou alterar a data da sua mudan\u00e7a no prazo m\u00e1ximo de 24 horas antes da realiza\u00e7\u00e3o da mesma. \r\n\r\nPara mudan\u00e7as residencias com origem em cidades diferentes de Belo Horizonte, este prazo \u00e9 de 78 horas. \r\n\r\nCaso voc\u00ea queira cancelar depois deste prazo, ser\u00e1 cobrado o valor de 30% do servi\u00e7o.\r\n\r\nPor\u00e9m, sempre recomendamos entrar em contato com nossa equipe e explicar a situa\u00e7\u00e3o, caso n\u00e3o gere nenhum custo para nossa empresa, nao cobraremos a taxa de cancelamento. \t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"\" href=\"javascript:void(0)\" data-target=\"#ac_184_collapse9\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-minus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-group\"><\/span>\r\n\t\t\t\t\t\t\t\t\tVou precisar de ajudantes de mudan\u00e7a?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_184_collapse9\" class=\"wpsm_panel-collapse collapse in\"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\tN\u00e3o, todos os servi\u00e7os do Doutor Frete inclui uma equipe especializada que ir\u00e1 realizar o servi\u00e7o de embalagem, transporte e entrega dos seus pertences. \r\n\r\nNosso principal objetivo \u00e9 garantir uma experi\u00eancia muito c\u00f4moda e tranquila para nossos clientes, oferencendo um servi\u00e7o completo e seguro.\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<!-- Inner panel Start -->\r\n\t\t\t\t\t<div class=\"wpsm_panel wpsm_panel-default\">\r\n\t\t\t\t\t\t<div class=\"wpsm_panel-heading\" role=\"tab\" >\r\n\t\t\t\t\t\t  <h4 class=\"wpsm_panel-title\">\r\n\t\t\t\t\t\t\t<a  class=\"collapsed\"  data-toggle=\"collapse\" data-parent=\"\" href=\"javascript:void(0)\" data-target=\"#ac_184_collapse10\" onclick=\"do_resize()\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ac_open_cl_icon fa fa-minus\"><\/span>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t \r\n\t\t\t\t\t\t\t\t<span class=\"ac_title_class\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span style=\"margin-right:6px;\" class=\"fa fa-shield\"><\/span>\r\n\t\t\t\t\t\t\t\t\tO que o seguro inclui?\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t  <\/h4>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div id=\"ac_184_collapse10\" class=\"wpsm_panel-collapse collapse in\"  >\r\n\t\t\t\t\t\t  <div class=\"wpsm_panel-body\">\r\n\t\t\t\t\t\t\tO seguro do Doutor Frete inclui qualquer dano causado aos seus pertences, sejam eles arranh\u00f5es, quebras, amassados ou outra avaria ocasionada durante a presta\u00e7\u00e3o do servi\u00e7o.\r\n\r\nO reembolso do valor \u00e9 realizado em dinheiro ou reposi\u00e7\u00e3o da pe\u00e7a (quando solicitado pelo o cliente). \r\n\r\nTodo o processo \u00e9 realizado diretamente com a nossa empresa, de forma \u00e1gil e sem burocracia. \r\n\r\nCaso tenha alguma d\u00favida espec\u00edfica, pergunte diretamente a nossa central de atendimento no momento de agendar sua mudan\u00e7a.\t\t\t\t\t\t  <\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<!-- Inner panel End -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\r\n<script type=\"text\/javascript\">\r\n\t\r\n\t\tfunction do_resize(){\r\n\r\n\t\t\tvar width=jQuery( '.wpsm_panel .wpsm_panel-body iframe' ).width();\r\n\t\t\tvar height=jQuery( '.wpsm_panel .wpsm_panel-body iframe' ).height();\r\n\r\n\t\t\tvar toggleSize = true;\r\n\t\t\tjQuery('iframe').animate({\r\n\t\t\t    width: toggleSize ? width : 640,\r\n\t\t\t    height: toggleSize ? height : 360\r\n\t\t\t  }, 250);\r\n\r\n\t\t\t  toggleSize = !toggleSize;\r\n\t\t}\r\n\t\t\r\n<\/script>\t\n\n\n\n<p>Por outro lado, caso n\u00e3o tenha encontrado a resposta para sua d\u00favida, lembre-se que voc\u00ea pode entrar em contato com nossa central de atendimento. Para isso, basta clicar no banner abaixo:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/api.whatsapp.com\/send?phone=5531997173000\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"200\" src=\"https:\/\/doutorfrete.com\/blog\/wp-content\/uploads\/sites\/3\/2020\/08\/central-de-atendimento.jpg\" alt=\"Central de atendimento Doutor Frete\" class=\"wp-image-187\" srcset=\"https:\/\/doutorfrete.com\/blog\/wp-content\/uploads\/sites\/3\/2020\/08\/central-de-atendimento.jpg 750w, https:\/\/doutorfrete.com\/blog\/wp-content\/uploads\/sites\/3\/2020\/08\/central-de-atendimento-300x80.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/a><\/figure>\n\n\n\n<p>Caso tenha tirado todas suas d\u00favidas frequentes,  saiba por onde come\u00e7ar a planejar sua mudan\u00e7a residencial, comercial ou frete acessando nosso <a href=\"https:\/\/doutorfrete.com\/blog\/2020\/07\/24\/empresa-de-mudanca-em-bh\/\">guia completo sobre como contratar uma empresa de mudan\u00e7a.<\/a><\/p>\n\n\n\n<p>Ou<a href=\"https:\/\/contato.doutorfrete.com\/solicitar-orcamento-online\"> clicando aqui<\/a> para solicitar um<strong> or\u00e7amento online<\/strong> em poucos segundos!<\/p>\n\n\n\n<p>Estamos prontos para oferecer uma\u00a0<strong>assessoria completa<\/strong>\u00a0para que tudo aconte\u00e7a da melhor maneira poss\u00edvel na hora da sua mudan\u00e7a.<\/p>\n\n\n\n<p>Email: <a href=\"mailto:contato@doutorfrete.com\">contato@doutorfrete.com<\/a><\/p>\n\n\n\n<p>Telefone: (31) 3090-3001 ou WhatsApp: 31) 99717-3000<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Em primeiro lugar, confira abaixo as principais d\u00favidas frequentes em rela\u00e7\u00e3o aos nossos servi\u00e7os! Logo, Para acessar as respostas, basta &#8230; <\/p>\n","protected":false},"author":2,"featured_media":218,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[18],"class_list":["post-185","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-duvidas-frequentes","tag-duvidas"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>D\u00favidas Frequentes - Tudo para o planejamento da sua mudan\u00e7a<\/title>\n<meta name=\"description\" content=\"Confira as principais d\u00favidas frequentes na hora de planejar uma mudan\u00e7a residencial comercial, ou frete. 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